At TerraCycle Store, we’re committed to helping you have the smoothest shopping experience possible. Whether you have a question about a product, a return, an order issue, or a partnership inquiry — we want to hear from you.
Our customer care team is available Monday through Friday, from 9:00 AM to 6:00 PM (EST). We typically respond to all messages within 24 hours. If you’re messaging us on a weekend or public holiday, please allow additional time.
For the fastest service, please complete the contact form below with accurate details so we can assist you efficiently.
Prefer to contact us directly? Email us at support@terracycle.store or message us on Instagram @terracycle.store. We're also available by mail at:
TerraCycle StoreThank you for reaching out. We look forward to assisting you and appreciate your support for ethical and sustainable fashion!